Sign up for the garden waste collection service

Find out how you can order a new or replacement garden waste bin and set up regular garden waste collections.

 

On this page

How to sign up to the garden waste service if you are a new customer

How to pay for the garden waste service if you are an existing customer

Garden waste survey - tell us what you think of the service

 

How to sign up to the garden waste service if you are a new customer

The Garden waste collection service is for residents of Uttlesford only  and will cost £46 for 2020/21. The service starts on 1 April 2020 and ends on 31 March 2021. If  you are a new customer you will need to pay a one-off fee of £22.50 for a garden waste bin.

There is a discount of £6 if you pay by direct debit, making the cost of the service £40. If you wish to pay using this method, you'll need to send us a completed Icon for pdf new customer direct debit from [47.69KB] by 13 March 2020.

If you receive Local Council Tax Support (LCTS) you will be eligible for a 25 percent reduction on the service charge. You will need to provide your claim number, if you are unsure of this please call 01799 510510.

You can sign up using our online form. At the end of the form you'll find instructions on how to pay.

Sign up now
 

How to pay for the garden waste service if you are an existing customer

You will be receiving a renewal letter in the post detailing the service costs and instructions of how to make your payment for the service for 2020-21.

If you currently pay by annual direct debit

The service will automatically be renewed and payment will be taken on 15 April 2020 from the bank account you have previously provided details for.

If you want to change your payment method to annual direct debit

Please complete and return an Icon for pdf existing customer direct debit form [47.9KB] before 1 March 2020, payment will then be taken on 15 April 2020.

Other payment methods

Pay using our secure online payments service

By phone Debit/Credit Card - 01799 510510
Cash/Cheque/Debit/Credit Card at Saffron Walden Council offices:

Payments can be made Monday - Thursday 8.30am-4.30pm & Friday 8.30am-4.00pm

Or Dunmow Customer Service Centre situated within the library

Payments can be made Monday - Thursday ONLY 9.00am - 5.00pm (please avoid lunch 1.00pm-1.45pm)
 

Garden waste survey

This year we are running a survey to gauge how well the service works for our residents. If you wish to take part, there is a chance for three residents to win one free service for the year. If you are one of the lucky winners drawn, then your subscription for the year will be refunded. The final entry date is 31 March 2020, so get your entries in.

Take part in the survey
 

Alternatively, we can send you a paper entry in the post, or you can visit the Council Offices at London Road, Saffron Walden or at our Customer Service desk at the library, Great Dunmow to complete a paper version.